Preview before production 1 free revision included Gift-ready romantic frames
The Fine Print

Terms of Service

Last updated: [Date placeholder]

Welcome to Lovora Frames. By using this website or placing an order, you agree to the following terms.

Placeholder: This is a starter Terms of Service. Replace the legal entity name, governing law, jurisdiction, and any region-specific consumer protection language with terms reviewed by qualified legal counsel.

1. Who We Are

Lovora Frames is operated by [Legal entity name placeholder], registered at [Registered address placeholder]. References to "we," "us," and "our" refer to this entity.

2. Eligibility

To place an order you must be at least 18 years old, or have the legal capacity to enter into a binding contract in your country. By placing an order you confirm you meet this requirement.

3. Custom Products

Each Lovora Frame is custom-made based on the photo and personalization details you provide. You acknowledge:

  • You see and approve a digital preview before production starts.
  • One free revision is included; further revisions may be available as add-ons.
  • Once you approve the preview and production begins, the order can no longer be cancelled.
  • The artwork is an interpretive design — colors, lighting, and details may vary slightly between the digital preview and the printed frame.

4. Photo Rights

By uploading a photo, you confirm that you own the rights to it or have permission from the rights-holder to use it for this purpose. You grant Lovora Frames a limited, non-exclusive license to use the photo solely to create your custom artwork and to fulfill your order. We will not use your photo for marketing without your explicit permission.

You agree not to upload photos that are unlawful, obscene, defamatory, infringing, or that depict minors in a way that violates applicable laws.

5. Pricing & Payment

All prices are listed in [currency placeholder] and may change without notice. The price you see at checkout is the price you pay (excluding any duties or taxes assessed at delivery for international orders). Payment is processed at the time of order via our secure payment partners.

6. Order Acceptance

Your order is an offer to purchase. We reserve the right to accept or decline any order at our discretion, including for reasons of stock availability, pricing errors, suspected fraud, or content that violates these Terms. If we decline an order after payment, you will receive a full refund.

7. Shipping & Delivery

Shipping terms, timelines, and policies are described in our Shipping Policy, which forms part of these Terms.

8. Returns & Refunds

Return and refund terms are described in our Refund Policy, which forms part of these Terms.

9. Intellectual Property

All website content (text, images, design, code, logos) is owned by Lovora Frames or its licensors and is protected by copyright and trademark laws. You may not copy, reproduce, or distribute any content without written permission, except for personal, non-commercial use.

The custom artwork created from your photo is for your personal, non-commercial use. Reproduction or commercial use requires written permission.

10. Acceptable Use

When using this website you agree not to:

  • Misuse the site or attempt to interfere with its operation
  • Submit false or misleading information
  • Upload content that violates the rights of others or applicable laws
  • Resell our products without written authorization

11. Disclaimers

The website and our products are provided "as is" and "as available." To the fullest extent permitted by law, we disclaim all warranties not expressly stated in these Terms, including implied warranties of merchantability and fitness for a particular purpose.

12. Limitation Of Liability

To the fullest extent permitted by law, Lovora Frames is not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or products. Our total liability for any claim is limited to the amount you paid for the product giving rise to the claim.

This limitation does not exclude or limit any liability that cannot be excluded under applicable law (e.g. consumer protection rights).

13. Governing Law

These Terms are governed by the laws of [Jurisdiction placeholder]. Any disputes will be resolved in the courts of that jurisdiction, without prejudice to any mandatory consumer protections that apply where you live.

14. Changes To These Terms

We may update these Terms from time to time. The "Last updated" date at the top will reflect the latest version. Continued use of the website after a change constitutes acceptance of the updated Terms.

15. Contact

For questions about these Terms, contact support@lovoraframes.com.